Not the best photo ay. Sorry! It’s actually a really beautiful beach bar, and I love the hotel. Makes me feel like I’m back in South East Asia again 🙂 Definitely in our “to-stay” list!
So last night we thought we’ll check out the new ladies night, “Sparkle in the Sand.” Saw Ah Lan’s post on FB, then their ad was all over every magazine on the shelves.We had been to Mekong for dinner few weeks ago as well (blog to come!), and had a fine feast there. Was looking forward to another trip back down the east crescent of The Palm again.
Pleasant walk to The Beach House from the lobby, the weather’s is still great at this time of the year (please stay that way!). We stayed till past 10 (hey, it’s a school night!) – and headed for home feeling a liiiiil’ bit disappointed. Here’s my take on what could be better (just a gentle advice, as this is a really new bar ) :
1. First impression.
Staff at welcome desk seemed a bit stressed/lost when we got there and said we were just here ‘for a drink’ without a reservation. There a bit of fumbling around, chit-chat amongst themselves. For a sec we thought we’ll be asked to leave because it was full. It’s ladies night, expect there will be a lot of people who will just swing by. Most people wouldn’t mind standing around – c’mon, it’s a bar, and a very beautiful one too 🙂
2. To be clear.
Suggest you tell all ladies that it is 50AED for unlimited drinks before they enter. Staff just told us it’s ladies night, and then proceed to ask what we would like to drink. Lucky for us we had read the ads so we knew at some point we’ll be asked to pay, but I can’t imagine the number of guests who didn’t know and was only given a bill at the end, and then you’ll have to go through the whole “Why didn’t you tell me?” part, aw.
3. Bubbly in cocktail glass.
Don’t serve bubbly in a…… cocktail glass. Just not cool, for a 5-star resort. Kind of reminds me when we go to a friend’s house and they’ve run out of wine glasses and we drink wine out of mugs 😉
We all know we’ll be given these gems as a treat for going there, but if you don’t do it at the beginning (and you’re holding a whole lot of it)…and then we ask you when we leave and you say Sorry, it was for the first 50, we’ll be a lil bit upset why it wasn’t offered in the first place. Aww, were we not sparkly enough? 😛
5. Asking guests for their pin number
If your eftpos/credit card machine’s cord is not long enough to reach the guest, don’t ask them for their pin number so you can key it in. Who does that? 🙂 Just kindly ask them to go over so they can key in their own pin number.
Otherwise, it’s a beautiful spot – especially at this time of the year. Just to sit by the beach, so calm, have a sip of bubbly (hopefully in a flute), and to chat with friends. I’ll go back again 🙂 Just hopefully service will step up a notch and it’ll be perfect.